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Investigation into Google, Apple, and Dropbox cloud services

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Investigation into Google, Apple, and Dropbox cloud services

Investigation into Google, Apple and Dropbox cloud services.

The Italian Competition Authority has started an investigation into Google, Apple and Dropbox in relation to their cloud computing services for potentially unfair commercial practices, as well as in relation to the presence of unfair clauses in contractual terms.

More specifically, the investigation relates to the absence of an adequate indication of the data collection activities carried out for commercial purposes, as well as to the fact that consumers, in order to use the cloud services, are not in a position to be able to give valid consent for the collection and processing of their personal data.

In addition, Dropbox is under investigation for not making information on the conditions, terms, and procedures to opt-out from its contract immediately accessible and clear for consumers.

Insight

Although this investigation involves very large American tech businesses, the fact is that many organisations require customers to agree (consent) to their privacy policy and T&Cs before they can access a service. Whist the latter is understandable, it will often be invalid if the only legal basis for processing personal data collected vis the service is consent- because it will not have been obtained in compliance with e requirements of the GDPR. The former is simply wrong – there is no need or point in asking anyone to ‘consent’ to a privacy policy. It’s not a contract.

If your organisation is looking to comply with the requirements of the GDPR then take a look at how our CSaaS and DPaaS solutions can help.

We were looking for a virtual DPO service that offered all of the benefits of a fully qualified data protection lawyer, without the overheads of an in-house hire. The DPaaS solution from norm. has been invaluable in helping us to ensure we respect the integrity of our customers’ personal information, while using it to continue to deliver differentiated products and services which support our growing customer base.

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Marmalade

I’m thrilled to have signed off on the CSaaS offering.  I’m looking forward to having the most complete cyber security package for the mid-market and continuing our successful working relationship with norm.

Richard Taylor, CIO
Summit Therapeutics

CSaaS allows me to step away from multi-vendor management as the Security Operations Centre coordinates all of the technology for me.

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Perpetuum

We were in the market for an independent Data Protection Officer service that was well versed with both UK and EU regulators. We’re thrilled to have acquired this service knowing that an expert is available 24/7.

Suzanne McCabe, Head of Project Management
James Hambro & Partners

Norm’s penetration testing layer, along with the suite of CSaaS modules has enabled MA to exceed all its audit requirements for its major clients.

Rob Elisha, ICT and CRM Manager
Montreal Associates

The speed of your Data Protection Officer’s response was very impressive – it was far quicker than I would have expected even from an in-house DPO

Will Blake, Director of Technology and Analytics
CRU Group