*Reassuringly dull cyber security

Google under attack by regulators across the world!


The Australian Competition and Consumer Commission (ACCC) has launched legal proceedings against Google, alleging that it misled Australian consumers in order to obtain their consent to use their personal data. In addition, the ACCC alleges that Google misled consumers in relation to a related change to its privacy policy. These court proceedings are the latest example of competition and privacy authorities’ scrutiny of Google’s activities in the online advertising market. 

In the EU, Google was fined €50 million by the French data protection authority last year and the Irish data protection authority is now investigating whether Google’s processing of location data and transparency measures comply with GDPR. 

In the USA Google is currently facing an investigation by a group of 48 State Attorneys General, as well as one by the California Attorney General and another by the US Justice Department, all of which are understood to concern its use of personal data to achieve dominance in the online advertising market.


These various proceedings have in common, amongst other things, an increasing recognition that personal data have a financial value, something which could is likely to have very significant implications for all organisations in the future.

We were looking for a virtual DPO service that offered all of the benefits of a fully qualified data protection lawyer, without the overheads of an in-house hire. The DPaaS solution from norm. has been invaluable in helping us to ensure we respect the integrity of our customers’ personal information, while using it to continue to deliver differentiated products and services which support our growing customer base.

Mike Whitfield, Compliance Manager

I’m thrilled to have signed off on the CSaaS offering.  I’m looking forward to having the most complete cyber security package for the mid-market and continuing our successful working relationship with norm.

Richard Taylor, CIO
Summit Therapeutics

CSaaS allows me to step away from multi-vendor management as the Security Operations Centre coordinates all of the technology for me.

David Vincent, CTO

We were in the market for an independent Data Protection Officer service that was well versed with both UK and EU regulators. We’re thrilled to have acquired this service knowing that an expert is available 24/7.

Suzanne McCabe, Head of Project Management
James Hambro & Partners

Norm’s penetration testing layer, along with the suite of CSaaS modules has enabled MA to exceed all its audit requirements for its major clients.

Rob Elisha, ICT and CRM Manager
Montreal Associates

The speed of your Data Protection Officer’s response was very impressive – it was far quicker than I would have expected even from an in-house DPO

Will Blake, Director of Technology and Analytics
CRU Group