*Reassuringly dull cyber security

£133.5k fine for not deleting data


In Denmark the data protection regulator has imposed a fine of DKK 1.1M fine and reported an organisation to the police for failure to delete personal data of 500,000 customers in violation of the GDPR.

In particular, the regulator highlighted that during an inspection of the organisation it reviewed a number of computer systems with a view to examining whether the organisation had sufficient procedures to ensure that personal data were not stored for longer than was necessary for the purposes for which the data were processed. During the course of the inspection, it discovered that a booking system contained a lot of personal data that should have been deleted in accordance with the organisation’s own deletion deadlines.


This decision highlights the need for all organisations to pay more than ‘lip service’ to deleting data – and to make sure that they follow their own policies.

We were looking for a virtual DPO service that offered all of the benefits of a fully qualified data protection lawyer, without the overheads of an in-house hire. The DPaaS solution from norm. has been invaluable in helping us to ensure we respect the integrity of our customers’ personal information, while using it to continue to deliver differentiated products and services which support our growing customer base.

Mike Whitfield, Compliance Manager

I’m thrilled to have signed off on the CSaaS offering.  I’m looking forward to having the most complete cyber security package for the mid-market and continuing our successful working relationship with norm.

Richard Taylor, CIO
Summit Therapeutics

CSaaS allows me to step away from multi-vendor management as the Security Operations Centre coordinates all of the technology for me.

David Vincent, CTO

We were in the market for an independent Data Protection Officer service that was well versed with both UK and EU regulators. We’re thrilled to have acquired this service knowing that an expert is available 24/7.

Suzanne McCabe, Head of Project Management
James Hambro & Partners

Norm’s penetration testing layer, along with the suite of CSaaS modules has enabled MA to exceed all its audit requirements for its major clients.

Rob Elisha, ICT and CRM Manager
Montreal Associates

The speed of your Data Protection Officer’s response was very impressive – it was far quicker than I would have expected even from an in-house DPO

Will Blake, Director of Technology and Analytics
CRU Group